I lost my installation instructions... how can I obtain a new set?

Assembly instructions can be downloaded here Downloads. You will need Adobe Acrobat Reader to view the files.


I still have questions... is there a number I can call?

Our Customer Service Department can be reached at 877-773-8977. Or, email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Are all fixtures compatible with all poles and bases?

All are fully compatible and interchangeable with the exception of the Mission Series.


How do I place an order?

Orders can be placed by calling 877-773-8977, or by faxing the order form to 847-588-3403.

I placed an order. When can I expect to receive my shipment?

Shipping times vary depending on location but customers usually receive product within 6 weeks of ordering. For order status, please call Customer Service at 877-773-8977.